Category: Prank call
Format: Partially animated
Characters: Abdo, Buk Lau
Prank Victim: iPhone buyer
Rage Level: Moderate
Best quotes:
- “I can hear you right now, HEE-HAWW!! Right?! Relax.”
- “I would be upset, but then I would realize, ‘Oh sh**, I’m from Saudi Arabia, I can buy another one.’”
- “‘Habibi’ is not gay. I don’t know why you’re like-a homophobic, maybe your friend bend you over and hit you in za’ buttocks.”
Body of content:
This man from Saudi Arabia paid $1,200 for a new iPhone, plus another $100 for the shipping. One of his friends tipped me off that he had been waiting an unusually long time for it, and was getting concerned. I decided to call as “Fedex” to tell him the iPhone shipment was lost, and that he was NOT getting his money back!!
Understandably, he was furious and repeatedly asked to a manager, which meant he got to talk to Abdo, Buk Lau, and Abdo again! By the end of this prank he had totally lost his mind! Should I do more iPhone prank calls in the future? What was your favorite part of this call? Let me know in the comments!
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Transcript
[phone calling sound]
Saudi guy: Hi?
Pranker: Uh, hello? May I speak with, uh, Ali please?
Saudi guy: Yeah this is Ali.
Pranker: Yeah, hello. I'm calling with FedEx, regarding a shipment
Pranker: that was uh, sent internationally to Saudi Arabia.
Pranker: Am I speaking with the right person?
Saudi guy: Excuse me? What you-what w-what is your name again?
Pranker: Uh, my name is Abdo, I'm calling with the FedEx International Office.
Pranker: Oh I had to get like one-
Saudi guy: Abdo so... Uh, do you speak Arabic?
Pranker: Uh, I-I do but unfortunately the call is monitored and recorded for quality
Pranker: and training purpose, so we must speak english.
Saudi guy: I- anyway, anyway that-that's alright
Saudi guy: but, uh, now I want to know like what-what happened to the- with the iPhone?
Pranker: So yeah, you know like, uh, we had uh, one issue with the
Pranker: uh, with the delay it seems like one of the shipment uh...
Pranker: vehicles was had like a little bit accident.
Pranker: There is still a small chan-
Saudi guy: Wha-what you telling me is it lost or something?
Pranker: Uh, basically, uh, to summarize, uh yes.
Saudi guy: What do you mean yes?
Saudi guy: Like uh, if it's lost and I have no insurance so that's it?
Pranker: Uh, after the accident we had some looters
Pranker: try to steal I guess the packages inside or something
Pranker: uh, based on my understanding
Saudi guy: What the fark?
Pranker: From-from the reporting
Pranker: But you know like uh-
Saudi guy: Tha-tha-that eh, excuse me, but that's bull crap.
Saudi guy: Can I-can I speak to the manager or something?
Pranker: Uh, uh, sir please the you know like
Pranker: try to work with me here, try to be respectful I-
Saudi guy: No, no, no, no, let me speak-let me speak to eh the
Saudi guy: the your superv- eh w-whatever.
Pranker: Oh- [exhales]
Pranker: Okay, fine.
Saudi guy: I'm not speaking with you anymore, come on.
Pranker: Uh, if you can please hold on one minute with me
Pranker: I will uh, send you over there.
Phone operator: All our representatives are currently busy. Please stay on the line.
Pranker [speaking as Buk Lau]: Hello, FedEx International, this is Buk Lau. How can I help you?
Saudi guy: So, do you know about the problem that is happening right now?
Saudi guy: I mean uh, did he- did someone told you?
Pranker: Yeah-
Pranker: Yes, so I-I it seems that he give you the updating right?
Saudi guy: Uh, you call this a an updating you-you know
Saudi guy: what he told me is that uh, the shipment is lost and I have like that's it.
Pranker: That-that's why the insurance exist you know?
Pranker: Unfortunately you know, I know it's a very frustration but,
Pranker: every experience you know it has like a life lesson right?
Pranker: So this time today, unfortunately you know I-
Saudi guy: ARE YOU KIDDING ME? Are you kidding me?
Saudi guy: Is that a lesson, you call this a lesson? [inhale]
Pranker: I-I sorry-
Saudi guy: Wh-what what's going on? No, no, no, what's going on?
Saudi guy: Right now, wh-wh-what's gonna happen? I'm-
Pranker: Well, wh-what-
Saudi guy: So you're just calling me to tell me that it's lost and that's it?
Pranker: Okay, so you want how much money do you pay for the shipment?
Saudi guy:I paid for the shipment f-for the shipment $100
Saudi guy: and for the iPhone $1200.
Pranker: Yeah, but you want just a refund on the shipment right?
Saudi guy: Are you f- that's ridiculous.
Saudi guy: Tha- this is re- tha-
Pranker: Wha-
Saudi guy: Let me- let me speak to you-your boss or whatever I'm-I'm I'm...
Pranker: Oh, okay! You know uh, I-I-I sorry abou-
Saudi guy: That's stupid, that-that is stupid, you know?
Saudi guy: Let me talk to him.
Pranker: Please hold for me I will transfer you to my boss.
Saudi guy: Okay, okay, okay.
Pranker: Ok. Thank you.
[relaxing music playing]
Pranker [as Abdo]: Hello, FedEx International, Abdo speaking. How can I help you?
Saudi guy: I- who-who am I speaking with?
Saudi guy: You're the- You're Abdo?
Pranker: Uh, correct. Who do I-
Saudi guy: I wanna speak with the manager, WITH THE MANAGER, not with you.
Pranker: Oh, it's you again. Yeah but I-I am you know a manager too.
Pranker: But I am- I'm not like a tip top, uh, ice- uh-
Saudi guy: Yeah, I wanna, I want-I want I wanna speak with the tip top.
Saudi guy: I wanna- I don't wanna speak with you.
Pranker: Loo-look, habibi, you know let's li-like try to work something together.
Saudi guy: Habibi? Hamashallah!
Pranker: Eh, I sai-
Saudi guy: [speaking in Arabic]
Pranker: I-I cannot get too much okay? Relax, uh
Pranker: I will get in trouble but habibi is okay.
Saudi guy: I don't deal with that homo crap. Don't call me habibi.
Pranker: Listen, I am from Egypt and we don't do these things, okay?
Pranker: So I-I just need you to relax with me, and just take a breath, okay?
Pranker: No need for the hostility and this disrespect.
Saudi guy: The most stupid pe-people are in Egypt.
Pranker: What!? Excuse me? You donkey
Pranker: trying to talk about my country like that?!
Saudi guy: What-what-wha-what did you say, what did you say?
Pranker: Tr-tr-
Saudi guy: No look, now I'm on the street, I don't wanna speak with you with bad language. So...
Pranker: So you want to be a little bitch right?
Saudi guy: Respectful, please.
Pranker: I-
Saudi guy: Respect yourself, get some respect.
Pranker: You just told me my people are the worst people. All this stuff, right?
Pranker: I try to hold my tongue.
Saudi guy: Yeah, Don't you see yourself? You're that - you're farking stupid.
Pranker: Okay, donkey, listen. I don't yo-you're calling me stupid.
Saudi guy: I- no-no-no don't call me donkey, you farking bitch
Saudi guy: you farking moron!
Saudi guy: I can hear you right now [making donkey sounds] right? Relax.
Saudi guy: Let me-let me talk to your manager now! Do-do - don't say a word.
Saudi guy: I-I sa-
Pranker: I can do that but-
Saudi guy: Don't say a word I wanna speak to your farking manager.
Pranker: I can do that, but I need you to apologize about what you said about Egypt.
Saudi guy: Are you f- that's ridiculous. You know I'm-I'm on the street.
Saudi guy: I don't wanna scream right now like [frustrated gasp]
Pranker: It's-it's okay. Just don't - don't worry.
Saudi guy: No, no, no, no. It's not okay. Let me talk to your farking manager.
Pranker: Just, look, but look-
Saudi guy: Right now.
Pranker: Just si- I-
Saudi guy: Right now.
Pranker: I need you to say "Egypt is the best place" or I will close the file here.
Saudi guy: E-Egypt is the worst and FARK YOU and fark Egypt.
Pranker: Okay, alright, let me go ahead and mark the file as resolved.
Pranker: One second...
Saudi guy: My-
Saudi guy: [exhales]
Pranker: Look, habibi, I need you to relax. Okay?
Pranker: Stop saying this mean stuff.
Saudi guy: Hey listen to me, you farking gay. L-lis-listen, listen to me.
Saudi guy: When I told you that I wanna speak to your manager, you just give me a manager
Saudi guy: you don't - you don't talk to me like that, okay?
Pranker: Look, "habibi" is not gay. I don't know why you're like a homophobic
Pranker: maybe your friend bend you over and-and hit you in the buttocks.
Pranker: But there is no need to talk to me like this.
Saudi guy: You're not my friend to tell me habibi or something, okay?
Pranker: [exhales] look...
Saudi guy: I don't even know you!
Pranker: Just apologize about Egypt and-and we will-
Pranker: We can move on, okay?
Saudi guy: If I apologize you're gonna transfer me to your farking manager?
Pranker: So yeah, just say "Egypt"- jus-just say
Pranker: "Egypt is the mother of the world" and we will transfer you, no problem.
Saudi guy: [speaking in Arabic]
Pranker: Thank you habib- uh I won't say it. Thank you.
Saudi guy: A-alright. Thank you.
Pranker: Okay, you know what? I have uh, a special promotion
Pranker: for you only don't tell anybody I did this for you, okay?
Pranker: But I will give you 50% of your next shipment.
Saudi guy: No I- want the-the the iPhone's money. You know?
Pranker: Yeah, yeah-
Saudi guy: You-you don't understand me, you don't-you don't understand
Saudi guy: Just put yourself in my place.
Pranker: Yeah.
Saudi guy: When you pay like a tha-th the I- almost $2000
Saudi guy: to ship an iPhone as a gift in a specific day, and it's late.
Pranker: Yeah, but-
Saudi guy: What would you do?
Pranker: Yeah, I wo-I would be upset but then I would realize
Pranker: "OH CRAP! I'm from Saudi Arabia, I can buy another one".
Saudi guy: [chuckles]
Saudi guy: I don't know should I laugh, should I cry,
Saudi guy: like are you kidding me?
Pranker: Uh, but I-I just- I I'm trying
Saudi guy: Do you- wh- like...
Saudi guy: ... what's going- [sigh of defeat]
Pranker: Uh, look, I am-I am being very very serious with you.
Pranker: I-I [exhales]
Saudi guy: Okay, may I speak to your manager, please?
Pranker: Please hold on for me and I will pass you to the manager.
Pranker: But just tr- but please jus- the manager he-he will not
Pranker: take like a bad word and stuff like that okay? He is not like me who is like a chill out
Saudi guy: Okay, okay, okay.
Pranker: So it it-
Saudi guy: OKAY
Pranker: just breathe okay, breathe, deep breath okay. One sec please hold.
[relaxing music playing]
Phone operator: All our representatives are currently busy.
Pranker [as Abdo]: FedEx International, Abu Abdo speaking, how can I help you?
Saudi guy: Fo- are you kidding me?
Pranker: Uh, uh, I-I
Saudi guy: Ar-are you kidding me? Th- eh, that's ridiculous!
Saudi guy: That's farking stupid, that's-
Pranker: Uh, I-I-I'm sorry sir, please start over. What-what happen here?
Saudi guy: Just give me your farking manager.
Pranker: Uh, I-I am I-
Saudi guy: That's it.
Pranker: I sir,
Saudi guy: That's it.
Pranker: I- you are speaking-
Saudi guy: That's it.
Pranker: you are speaking with Abu Abdo, I am the manager here.
Saudi guy: Oh, you're not Abdo, you're Abu Abdo?
Pranker: Correct.
Pranker: I-I am his father.
Pranker: Habibi, can I tell you one thing real quick? One thing before you blow up like a explosion.
Saudi guy: Nee- [exhales]
Pranker: Your friend... Set up a little prank on you.
Saudi guy: Whoa, what?
Pranker: Your-your friend set up a little prank on you.
Pranker: [laughs]
Saudi guy: My friend set up a little PRANK?
Pranker: Do you have a friend named Mahdi?
Saudi guy: Mahdi?
Pranker: Yeah. [chuckles]
Saudi guy: Noo! Oh crap! Oh, for real?!
Pranker: [chuckles]